Humans make changes to how we make changes - but first and foremost, we make changes to the world around us. When Dan Pink talks about the science of motivation (http://www.danpink.com) he's talking about this drive to effect the world.
So how do we make changes?
|Image Source: SXSW - MIY: The Maker Movement.|
Makers can be contrasted with Doers, who use what's been made. Everyone is some combination of both; it is a spectrum, not opposites or an isolated, forced choice.
Without Doers, organisations can not be sustained.
Without Makers, there is no "controlled transformation of an organisation"... or of anything else.
This mode of change works as long as it's a change one maker can create alone. It breaks the moment that more than one person is making one change.
|Image Source: theManufacturer.com|
This mode of change works as long as the change is simple enough to coordinate spontaneously. It breaks as soon as logistics get complicated.
|Image Source: atpm.com|
Testing the quality of a change is necessary, but it only matters if the change is completed. Controllers and coordinators - often called Project Managers in the modern day - deal with the logistics of a change. Controllers make it possible to coordinate tens of thousands of people for years, to resolve a single question or solve a single problem.
This mode of change works as long as the need is easy to understand and describe.
|Image Source: Foundations of Software Engineering, Kenneth M. Anderson|
Controlling a change is only valuable if it's a valuable change; it only matters if the purpose of the change is understood. When the purpose is simple, Control is enough - even when the solution is astoundingly complex. The Apollo program is a brilliant example.
"...the goal, before this decade is out, of landing a man on the Moon and returning him safely to the Earth."
A change that some had imagined but was at that time impossible, and the purpose articulated in 21 words. It was realised through project management, testing, and making. In the end, the Makers built something insanely complex and with shockingly high quality. Controllers made it happen in the right order - and made it happen at all.
This mode of change works as the change can be described in a few dozen words. Small words. Quoting from Galaxy Quest (one of my favourite movies of all time), "Explain as if to a child."
In case it isn't obvious - the change discipline that is founded in understanding is Business Analysis.
This mode of change works as long as the needs can be understood, at least in principle. Information theory, mathematics, and basic logic all tell us that there are things which we can not know, however. What do we do about needs that can not be directly anticipated? What do we do about disruptive, unpredictable change?
...and that's what well talk about next week.
Update 2013-06-08 - I just found out about the integration of comments with G+, so I'm updating this post and reshareing.